Exchange and Return Policy
At Nijar, we always strive to provide a shopping experience that satisfies you, so we have put in place a flexible and clear exchange and return policy to ensure your comfort.
1. Exchange or return period
You can request a replacement or return of the product within 14 days From the date of receiving the request.
2. General Conditions
- The product must be in its original condition, unused and unwashed.
- The product must be in its original packaging with all labels and tags.
- Products that appear damaged or have been used cannot be returned or exchanged.
3. Non-returnable products
Some products cannot be returned or exchanged, such as:
- Discounted products within “final clearance” or “no returns or exchanges”.
- Products made to order or specially modified for the customer.
4. How to submit the application
To place an order, please contact us via email. support@nijar.com Please provide the order number and the reason for the return or exchange, and we will review the order and contact you within 24-48 hours.
5. Fees and Shipping
- In the event of an error on our part (wrong product or one with a manufacturing defect), we will bear the full shipping costs.
- In other cases, the customer bears the shipping costs for the return or exchange process.
6. Refund Method
The refund will be processed using the same payment method used at the time of order, within 7 working days From receiving and reviewing the returned product.
7. Contact us
For any further questions regarding our exchange or return policy, please feel free to contact us via email: info@nijar.com
